Terms of Use

Effective Date: October 2025

Last Updated: October 2025

These Terms of Use (“Terms”) are a binding agreement between Via Modus LLC, a California limited liability company (“Via Modus”, “Company”, “we”, “us”), and you (“User”, “you”) regarding your use of the Perspective platform (the “Service”).

By accessing or using the Service, you agree to be bound by these Terms.


1. Parties and Service

Who you're contracting with. The Service is owned and operated by Via Modus LLC. “Perspective” is a product/brand name for the Service, not a separate legal entity.

What the Service is. Perspective is mediation training software that uses AI-driven simulations (powered by the Via Modus Engine) to help practitioners develop skills through realistic practice scenarios.

Age Requirement. You represent that you are at least eighteen (18) years old (or the age of majority in your jurisdiction) and have the authority to enter into this Agreement.


2. License Grant and Restrictions

2.1 License

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service solely for your personal, non-commercial training and educational purposes, subject to these Terms.

2.2 Access

We may suspend or terminate your access at any time, with or without cause, and with reasonable notice where practicable.

Geographic Availability. The Service is currently available primarily for users in the United States. While we do not restrict access by geographic location during our testing phase, users outside the United States use the Service at their own risk and are responsible for compliance with their local laws.

2.3 Restrictions

You agree not to:

  • Distribute, sublicense, rent, lease, or allow third parties to use your account or the Service;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service, except to the extent expressly permitted by applicable law;
  • Use the Service, any outputs, logs, or datasets generated via the Service to train, fine-tune, evaluate, or otherwise develop any machine learning or AI model without our prior written permission;
  • Create derivative works of the Service, scrape it, or extract datasets from it, except as expressly permitted;
  • Use the Service for competitive or commercial purposes or incorporate it into other products or services without authorization;
  • Share credentials or permit any third party to access your account; you shall implement reasonable security measures and promptly notify us of any suspected unauthorized access;
  • Violate any law, regulation, or third-party rights in your use of the Service;
  • Attempt to probe, scan, or test the vulnerability of the Service or breach security measures;
  • Interfere with, disrupt, or overload the Service or others' use of it;
  • Upload malicious code or attempt to bypass security, rate limits, or usage restrictions.

For additional details, see our Acceptable Use Policy.


3. Accounts and Security

You are responsible for all activity on your account. You must:

  • Keep your credentials secure and confidential;
  • Notify us immediately of any unauthorized access or security breach;
  • Ensure your account information is accurate and up-to-date.

We are not liable for any loss resulting from unauthorized use of your account, whether or not you were aware of such use.


4. Content, Data, and Feedback

4.1 Your Content

You retain ownership of content you create or submit within the Service (“Your Content”). By submitting Your Content, you grant Via Modus a limited, worldwide, non-exclusive license to host, process, store, and display Your Content solely to provide and improve the Service.

4.2 Training Data

Content you create within mediation training scenarios may be used to improve the Service, including improving AI responses and training quality. We will not sell or publicly disclose your personal training data. See our Privacy Notice for details.

4.3 Feedback

If you provide feedback, suggestions, bug reports, or improvements regarding the Service (“Feedback”), you grant Via Modus a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback without attribution or compensation.


5. Data Collection and Privacy

We collect usage data, logs, system performance metrics, crash reports, and other data from your use of the Service to improve performance, diagnostics, and development.

What we collect:

  • Account data (name, email, authentication data)
  • Usage telemetry and interaction logs
  • Device/browser metadata
  • Training session data and performance metrics
  • Communications you send us

We handle your personal information in accordance with our Privacy Notice and applicable privacy laws.

We will not sell, rent, or lease your personally identifiable information to third parties. We may share data with trusted service providers acting under confidentiality obligations, and may disclose information if required by law.


6. No Professional Advice

The Service is training software designed for skill development. It does not provide legal advice, professional mediation services, or substitutes for professional training or certification. AI-generated content is for educational purposes only and should not be relied upon for actual mediation practice without independent verification.


7. Alpha and Beta Testing

If you participate in alpha or beta testing programs, additional terms may apply as set forth in separate agreements (e.g., Alpha Testing and Confidentiality Agreement). Those terms shall govern in the event of conflict with these general Terms.


8. Availability, Updates, and Changes

8.1 Service Availability

We may modify, suspend, or discontinue the Service (or any features) at any time, with reasonable notice where practicable. We are not liable for any modification, suspension, or discontinuation.

8.2 Updates

We may deploy automatic updates, patches, or maintenance to the Service. You agree not to block or interfere with such updates.

8.3 Changes to Terms

We may update these Terms from time to time. We will post the updated Terms with a new “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the updated Terms.


9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

To the maximum extent permitted by law, Via Modus disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation

You acknowledge that the Service may contain defects, errors, or limitations, particularly during alpha or beta phases.


10. Limitation of Liability

10.1 Indirect Damages

In no event shall Via Modus LLC, its members, officers, employees, or agents be liable to you for any:

  • Indirect, incidental, consequential, special, punitive, or exemplary damages;
  • Lost profits, loss of business, loss of data, or loss of goodwill;

Even if advised of the possibility of such damages, arising out of or in connection with these Terms or your use of the Service.

10.2 Liability Cap

To the fullest extent permitted by law, Via Modus's aggregate liability arising out of or relating to these Terms or the Service shall not exceed the greater of:

  • One hundred dollars (US $100), or
  • The amounts, if any, paid by you to Via Modus for the Service during the twelve (12) months preceding the event giving rise to liability.

10.3 Jurisdictional Limits

Some jurisdictions do not allow limitation of liability for certain kinds of damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.


11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed under the laws of the State of California, without regard to its conflict of law principles.

11.2 Alternative Dispute Resolution

The parties agree to attempt to resolve disputes through the following process:

a. Mediation First. Before initiating arbitration or litigation, the parties agree to attempt to resolve all disputes through mediation. Mediation shall be initiated through JAMS and conducted in Los Angeles County, California. If the parties are unable to reach agreement within ninety (90) days, either party may submit the dispute for arbitration. The parties may agree in writing to extend mediation beyond ninety (90) days.

b. Binding Arbitration. If mediation does not resolve the dispute, the matter shall be submitted to final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in Los Angeles County, California before a single arbitrator.

c. Binding Effect. Both mediated agreements signed by the parties and arbitration awards shall be binding and fully enforceable in any court of competent jurisdiction.

d. Exception for Equitable Relief. Nothing in this section prevents either party from seeking temporary, preliminary, or permanent injunctive relief in a court of competent jurisdiction for breaches involving intellectual property, confidentiality, or security.


12. Term and Termination

12.1 Term

These Terms begin when you first access the Service and continue until terminated by either party.

12.2 Termination by Company

We may terminate your access immediately at any time, with or without cause, with or without notice.

12.3 Termination by You

You may stop using the Service at any time. If you wish to formally terminate your account, contact us at support@viamodus.ai.

12.4 Effect of Termination

Upon termination:

  • Your license to use the Service immediately ends;
  • We may delete your account and associated data (subject to our retention policies);
  • Sections 4 (Feedback), 9 (Disclaimers), 10 (Liability), 11 (Dispute Resolution), and 13 (General) survive termination.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Notice and other referenced policies, constitute the entire agreement between you and Via Modus regarding the Service and supersede all prior agreements or understandings.

13.2 No Partnership

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Via Modus.

13.3 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, financing, or sale of assets.

13.4 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remainder shall remain in full force and effect.

13.5 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

13.6 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to: support@viamodus.ai

13.7 Modifications

These Terms cannot be modified except by a written agreement signed by both parties, or by Via Modus posting updated Terms as described in Section 8.3.


14. Contact

Questions about these Terms? Contact us at:

Email: support@viamodus.ai
Privacy Requests: privacy@viamodus.ai


BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.